24/7 Virtual Urgent Care
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24/7/365 access to US-board certified physicians at a low monthly rate exclusively for Troy University Students
You can now access care from where it's most convenient for you - home, campus, or on the go. These consults can be used to diagnose non-emergency medical issues through phone call or by secure video on your computer or smartphone.
It's easy-to-access healthcare that works for you and around your schedule.
How much does it cost?
Troy University students only pay $10.50 per month. This gives you & your family unlimited access to physicians available 24/7.
How it works
1. Sign up & register your account
You can register from your computer or smartphone using your troy.edu email address, visit https://myidealdoctortelehealth.com/register?id=MYIDR1720 to get started quickly and easily.
2. Start your subscription
Once registered and logged into your account, click or tap your name within the account dashboard. From your profile overview page, click or tap "Subscribe Now" to set-up your billing information. The monthly subscription costs only $10.50 per month. This step is required before seeing a doctor.
2. See a doctor
Once you are subscribed you can select "See a Doctor Now" to be connected with a US-board certified physician and get to feeling better, faster.
How to Access Troy University's 24/7 Virtual Urgent Care
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Download The Mobile App
Start a Visit From
Your Computer
Call Our
Care Coordinators
(855) 879-4332
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What can be treated?
  • Allergies
  • Ear infection
  • Fever
  • Diarrhea
  • Skin inflammations
  • Sore throat
  • Join aches & pains
  • Constipation
  • Bronchitis
  • Cold & flu
  • COVID-19 symptoms
And so much more!
Need additional support?
Please call 855-879-4332. Our care coordinators can help you with technical and medical questions.​